Customer contact officer - Full time permanent (Airline industry) Korean and English speaker
25-28/월급
등록직종 기타 영업관련직 > 고객관리,상담
근무지역 55 murray street (Pyrmont)
모집부문 customer contact officer
담당업무 call centre
근무형태 풀타임
경력구분 3년~4년
모집인원 제한없음
연령제한 20 - 50 세
학력구분 고졸
성별구분 무관
비자조건 영주권
모집요강
Bluelink, L'art de la Relation.
Bluelink - Air France KLM contact centre subsidiary are responsible to provide service on behalf of the prestigious airlines group Air France-KLM.
Air France-KLM has the most extensive route network between Europe and the rest of the world. Air France-KLM operates up to 2,300 daily flights and its Flying Blue frequent flyer programme is one of the leaders in Europe with over 15 million active members.
How will you be involved?
We support customers through every step of their journey when travelling with Air France-KLM. You will be making reservations, answering questions, providing after sales service and support for members of the loyalty program, Flying Blue. As a leading airline, loyalty program the service you provide to their most valued customers is key to their success. You will provide excellent service to its customers via multi channels interaction via the telephone, email, chat and social networks.
How will you make yourself a perfect fit?
·You are Bilingual in Korean/ English both written and oral
·You are Bilingual in Keigo Japanese/ English both written and oral
·You are Bilingual in French/English both written and oral
·You are passionate, highly motivated and enthusiastic individual who wants to represent our Global Airline customer - AFKLM
·You have an empathic attitude and enjoys talking to people
·Ability to multi-task in a fast-paced environment
·Good organizational skill and attention to detail
·Computer skills and literacy essential
·Flexibility on roster work including weekends (Monday to Friday between 9am-9pm, weekend between 11am-7:30pm)
· MUST have unrestricted working rights. ** OPEN TO STUDENT VISA HOLDERS who can work full time hours **
How will you be excited along this journey?
·Be part of our team in a fun, dynamic and diversified environment
·Basic position to kick-start your career
·Full-time permanent contract
·Full comprehensive training program
·On-going training and skill development opportunities
·Attractive monthly incentives on target KPIs
·Monthly awards recognition and event celebrations
·Staff travel benefit and discount (T&C applies), Birthday day-off
·Located in Pyrmont, a vibrant suburb 5 minute walk from City Centre
Customer contact officer - Full time permanent (Airline industry) Korean and English speaker
25-28/월급
