www.vatechglobal.com
Vatech is a leading manufacturer of digital imaging solutions for the medical, dental and veterinary with offices in over 93 countries and currently No. 5 worldwide. As the Australasian subsidiary of Vatech, Vatech Medical is committed to providing the industry with innovative dental digital imaging solutions and first class service that ultimately enhance the quality of patient care. We have been in Australia since 2012 and currently 6 employees and looking for the expansion.
[구인조건]
1. 구인직종:Senior Engineer
2. 경력: Min. 2 ~ 3 years
3. 자격 면허:
- Academic: Computer Science / Computer Engineering or Electrical, Electronic or Mechanical Engineering degree
- Business related computer skills including Microsoft Office Suite
- Excellent oral and written communication skills
- Familiarity with diagnosing and troubleshooting HW/SW issues on modern computer systems
- Prior technical support/Customer service experience a plus
- Driver license
4.상세직무내용:
- The application of Vatech’s systems analysis techniques and procedures, including consulting with the end users (dental offices), to determine hardware, software or system functional specifications
- Respond to all level I service calls and emails from internal and external customers
- When necessary, escalate technical issues to your supervisor or HQ
- Diagnose problems to module or component level
- Determine parts, supplies or tools needed to complete service requests
- Use, maintain and secures test devices and tools used to adjust, calibrate and repair equipment
- Forwards any issues or special problems to Supervisor
- Load, deliver, install, spec, and train customers on the use and basic maintenance of equipment sold
- Manage the installation service components(parts) load, deliver, install, spec, and train customers on the use and basic maintenance of equipment sold
- Complete all required paperwork (i.e. time sheets, service orders, expense reports)
- Ensures the return of defective modules assemblies or parts to the office and label items
- All other duties as assigned
* 위 직종에 관심 있으시거나 지원 희망하시면 K-Move 메일 ([email protected])로 이력서 혹은 문의 주시면 감사하겠습니다.[제목: 지원기업 및 포지션 (비자상태)]